Privacy Policy

Golder AI collects information you provide directly to us, including your name, email address, phone number, business name, industry, and any details you share during consultations or through our contact and strategy session forms.

We also collect information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and usage data through cookies and analytics tools.

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about your inquiry, appointment, or project
• Send appointment reminders, follow-ups, and requested resources
• Respond to your questions and provide customer support
• Analyze website usage to improve user experience
• Comply with legal obligations

Golder AI may send SMS text messages regarding appointment confirmations, appointment reminders, requested information, customer support, follow-up communications, AI receptionist interactions, account notifications, and other transactional business communications.

SMS messages are only sent after you provide your express consent through one of our approved opt-in methods, including website forms, booking forms, AI Growth Assessments, contact requests, or verbal consent provided while interacting with our AI receptionist.

Message frequency varies based upon your interaction with Golder AI.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchasing any product or service.

No mobile information, SMS opt-in data, consent records, or messaging originator information will ever be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. Such information is used solely to provide the services you have requested and to facilitate business communications with Golder AI.

Information may only be shared with trusted service providers that perform services on behalf of Golder AI, including CRM platforms, SMS delivery providers, AI automation providers, email providers, payment processors, scheduling platforms, analytics providers, and website hosting providers. These providers are contractually prohibited from using your information for their own marketing purposes and may only process your information as necessary to deliver the services requested.

We may send you emails related to your inquiry, appointments, follow-up communications, and resources you have requested. You can opt out of marketing emails at any time by clicking the unsubscribe link included in those emails. Transactional emails related to your appointments or services cannot be opted out of, as they contain important information about your engagement with Golder AI.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us analyze website traffic, remember your preferences, and improve your experience. For detailed information about how we use cookies, please review our Cookie Policy.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• CRM and communication platforms
• AI and automation service providers
• Email and SMS delivery services
• Analytics and website hosting providers

These providers are contractually obligated to protect your information and are only permitted to use it for the purposes of providing services to Golder AI.

Our service providers process information solely for the purpose of delivering services on behalf of Golder AI. They are not permitted to use or disclose mobile phone numbers, SMS consent information, or personal information for their own marketing or promotional purposes.

We implement appropriate technical and organizational measures to protect the information we collect, including encryption, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to applicable legal requirements.

You have the following rights regarding your personal information:

• Access — Request a copy of the information we hold about you
• Correct — Request correction of inaccurate information
• Delete — Request deletion of your information
• Opt-Out — Unsubscribe from communications at any time
• Withdraw Consent — Withdraw consent for SMS or email communications

To exercise any of these rights, please contact us using the information provided below.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy, please contact us:

Email: Contact@GolderAI.com
Phone: 1 (877) 619-9673
Address: 9770 Stonewall Lane, Avon, Indiana 46123, United States

Questions regarding SMS communications, consent, opt-out requests, privacy practices, or data handling may be directed to the contact information above.